Privacy Policy

Last updated: 25 February 2026

1. Who We Are (Data Controller)

GoPlayPal (“we”, “us”, “our”) is operated by Zoran Karakolev, Luxembourg.

Contact: goplaypal@goplaypal.app
Privacy requests: privacy@goplaypal.app

We act as the Data Controller under Regulation (EU) 2016/679 (GDPR).

2. Data We Collect

We only collect data necessary to operate the platform.

Account Data

• Name / username
• Email address
• Profile photo (optional)

Activity & Matchmaking Data

• Sports preferences
• Availability
• Match participation
• Reviews as host or player

Location Data

• Approximate or precise location (only with explicit consent)

Technical Data

• Device type, OS, IP address
• App usage logs

Payment Data (if applicable)

• Managed by third-party payment providers (we never store card details)

3. Legal Basis for Processing (GDPR Art. 6)

We process personal data based on:

• Contractual necessity – to provide the app service
• Consent – for location tracking, cookies
• Legitimate interest – fraud prevention, service improvement
• Legal obligation – accounting, compliance with law

4. How We Use Your Data

• Match users based on location and availability
• Display user profiles and reviews
• Facilitate communication between users
• Improve app performance and security
• Comply with legal obligations

5. Location Data

Location data is never collected without explicit opt-in consent. You can disable location access at any time in your device or app settings.

6. Data Retention

We retain data:

• While your account is active
• Up to 24 months after account deletion unless legally required otherwise
• Reviews may remain anonymized for platform integrity

7. Data Sharing

We may share data with:

• Hosting and cloud providers (EU-based where possible)
• Payment processors
• Legal authorities if required by law

We never sell personal data.

8. Your Rights

You have the right to access your data, correct inaccurate data, request deletion (“right to be forgotten”), restrict or object to processing, data portability, and withdraw consent at any time.

Users located in the European Union have rights under the GDPR including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

Requests can be made at: privacy@goplaypal.app or via our Data Subject Request Form.

9. Security Measures

We implement:

• Encryption at rest and in transit
• Access controls
• Regular security audits

10. Children

The service is not intended for users under 18. We do not knowingly collect children’s data.

11. Complaints

You may lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD).

12. Changes

We may update this policy. Material changes will be communicated in-app.